At GE Profile Ice Maker, we strive to provide the best products and customer experience. If you are not completely satisfied with your purchase, we’re here to help with our refund and returns policy.
Returns
We accept returns within 30 days of delivery for eligible products. To qualify for a return, the item must:
✔ Be in its original condition, unused, and in the original packaging.
✔ Include all accessories, manuals, and proof of purchase.
✔ Not be a final sale or clearance item (unless defective).
To start a return, contact us at contact@geprofileicemaker.shop with your order number and reason for the return. We will provide instructions on how to return your item.
Refunds
Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
✔ Approved refunds will be processed within 5-7 business days to your original payment method.
✔ Shipping fees are non-refundable, and return shipping costs may apply unless the item is defective.
Exchanges
We only replace items that are defective or damaged upon arrival. If you need an exchange, email us at contact@geprofileicemaker.shop with details and photos of the issue.
Cancellations
Orders can be canceled within 24 hours of purchase if they have not been shipped. After that, a return will be required following the policy above.
Need Help?
For any questions or concerns about your return, refund, or exchange, contact us at:
📩 contact@geprofileicemaker.shop